Virus and Malware Removal

Virus and Malware Removal

Keeping You a Step Ahead of Hackers, Trojans, Sinister Software.

Criminals and hackers will never stop innovating new methods for spreading malware, ransomware and other viruses that can cost our clients’ time, money and cause system-wide instability.  This is why we need to be even smarter – and innovate ways to both prevent and solve issues as they arise. 

computer virus and malware removal

How can Concise help you win the fight against hackers?

The best way to help protect yourself from computer viruses, malware or adware of any type is to keep your Operating System regularly up to date and avoid malicious websites.

If your computer is infected with a virus that you can’t remove yourself our team will be happy to assist. Our computer technicians are experienced with computer viruses both old and new. Every day hackers create new forms of malicious software that can infect your machine, so we make sure to stay up to date.

To identify what’s plaguing your system we scan your entire computer using professional-grade software to isolate and safely remove all viruses. Eliminating these computer viruses and other malicious codes allow your CPU and computer memory to be unburdened by the additional overhead required to run these malicious and potentially fatal programs to operate.

Computer Security & Virus Protection Tips

  • Virus removal and prevention (anti-virus software)
  • Malware removal and prevention (anti-malware software)
  • Ransomware removal and protection
  • Enhanced network security
  • Security through obscurity
  • Enforcing password policies
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Frequently Asked Questions

Q: Can I get a virus on my Apple/Mac product? 

Yes. While it’s a less common occurrence than on the Microsoft Windows operating system, Apple computers are susceptible to viruses. 

Q: How did I get this nasty software? 

Sometimes, it’s as simple as a misclick while you’re browsing the Internet or opening a link in an email. It could also be a security vulnerability in your operating system or some other piece of software. 

Q: Should I change my password after a security breach? 

Yes, absolutely! In rare cases, the virus or malware will include a keylogger, which is a scary piece of software that logs every single character that you type on your keyboard. Keyloggers are used in identity theft and this is one of the many reasons why we recommend immediate password changes in the event of a security breach. We are also a huge fan of two-factor authentication (2FA), also known as multi-factor authentication (MFA).

Q: How can I prevent this from happening in the future? 

An ounce of prevention is worth a pound of cure. Prevention is a multi-pronged effort, consisting of the following list, coupled with a little dose of common sense and extra caution while browsing the Internet and checking email:

  • Anti-virus software
  • Anti-malware software
  • Network intrusion prevention
  • Web browser choices (we recommend Google Chrome)