Emergency IT Services

Emergency IT Services

Fixing problems fast, with the best emergency IT services.

Experiencing an IT emergency can be one of the most stressful tests of your career. From sudden system outages to a sudden flood in your server room, our team has responded to a countless number of computer emergencies and done everything in their power to help fix it.

When you contact Concise Computer consulting for emergency IT services, you can rest assured we’ll take it seriously and be on the job as soon as possible. You may reach us via telephone, e-mail or text to get in touch as quickly as possible. Under certain circumstances, we may even be able to address your IT emergency remotely to help ward off further damage. Luckily, in the majority of cases, we can help fix or recover whatever it is you’re dealing with, but time is always something to consider.

We have 10 technicians on our staff shared between our Birmingham and Bloomfield Hills locations. Our technicians all live in the tri-county area, so we can reach our Oakland, Wayne, and Macomb county clients quickly. In addition to providing remote support in real-time. For off-site emergency, IT support, contact us via phone or online. We’re quick to respond and happy to help try and guide to a resolution.

remote emergency it service

Situations where emergency IT services are required:

  • Internet outages
  • Network outages
  • System is down
  • Unable to access e-mail/e-mail is down
  • Urgent need to retrieve recordings from security cameras
  • Battery backup replacement
  • Office Flood/Disaster Recovery Response
  • Emergency Data Recovery (Hard Drive Failure)

Don’t be embarrassed or simply assume your problem cannot be solved. Most technology is salvageable and our data recovery services have a very high success rate. Our team is trained to keep you and your systems online at all times, so when it comes to the most reliable emergency IT service, you can count on Concise.

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Frequently Asked Questions:

Q: Do I need an appointment in order to receive emergency IT services?

Contact us and we’ll get you added to the schedule ASAP.

Q: I have accidentally deleted some important files; will I be able to get them back?

In most cases, yes. Please see our data recovery services for more detail.

Q:  Do you offer a warranty?

While the nature of computers is such that we can’t place a true “warranty” on our service, we strive to make sure that your problems are fixed properly the first time. Unlike others in the industry, we don’t make our money from nickel-and-diming our clients – our success comes from keeping our clients happy. So, if you ever believe that an issue has been left unresolved, let us know, and we’ll be sure to make it right!