Wednesday, September 14, 2016
As I talked about in a previous blog post, all electronics eventually fail. Concise likes to be prepared to minimize the downtime our clients experience if any of their devices encounter a failure. Today I’d like to talk about the importance of one of the central pieces of networking equipment – the firewall/router.
This device is both your first line of defense against outside attacks coming from the public Internet, and also the device that is (generally) responsible for handing out IP addresses to devices on your network. If this box fails, your Internet will go down. Many firewall/routers have specific configuration items called rules that govern how your network functions. Business class firewalls also have the ability to use multiple Internet connections (called ‘failover’ or ‘ISP Redundancy’) so that if one provider has an outage, business can continue using the secondary Internet provider. As you might imagine, all of these different changes take some time to configure on a new firewall/router, so what happens if your device fails in the middle of the day?
Concise prefers using the Cyberoam (Sophos) suite of firewall/routers to manage each client network. These devices have a time saving feature which will link them back to the Concise account for central management. The Cyberoam (Sophos) can also backup its configuration to a file. So, if something were to happen to the device (fire, flood, electrical surge, etc.) – the hours of configuration can be saved via restoring the configuration file. Combine these two features and you have automated backup of a major part of your network infrastructure, backing up any changes to our server with a regular frequency (weekly, for example)!
We know from our disaster recovery experience that we can bring a network back up within an hour (this included the travel time to the on-site location) using this method. For business critical networks, Concise is committed to ensuring that the system uptime remains as close to 100% as possible.
by: David Zuchora